Whether through a home mortgage, automotive loan or credit card, debt is something nearly every working adult deals with at some point.
Sometimes debt accumulates, payments are missed and a collector comes knocking.
If those collectors do show up, consumers should know their rights and the protections provided by state and federal laws, according to the Kentucky Collectors Association.
April is National Financial Literacy month, and in conjunction, the association has issued tips to assist Kentucky consumers:
Consumers are protected under state and federal laws, including the Fair Debt Collection Practices Act and Fair Credit Reporting Act. Additional resources are available here.
Dodging or ignoring a creditor will not make the debt go away. Communication is critical to finding a consumer-friendly solution to debt or credit issues.
By law, a debt collector may not provide information about the existence of a debt to anyone other than the consumer or the consumer’s attorney. Therefore, collectors must confirm the consumer’s identity before discussing the specifics of an account.
Consumers have the right to dispute a debt’s validity.
Active military personnel have special protections under the Service Members Civil Relief Act, which allows them to suspend or postpone certain civil obligations.
Braden Lammers – Apr 3, 2014, 10:37am EDT
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